Help & contact.
Have a question? You might find the answer here. If not, we’d be happy to hear from you.
Do I need an account?
You don’t need a Weavers Cabinet account. Your stash is saved on your device. No sign-in is needed.
Will my fabrics appear on another device?
Your collection stays on the device where you added it. Use a ZIP backup to transfer it to another device. iCloud sync is not included in this release.
Where did my browser stash go?
Browser data belongs to the particular site address and port you used. A different browser or address has separate storage. Clearing site data can erase the stash; restore a saved backup if you have one.
Can I undo a fabric update?
Yes. Review the entry in your journal and use undo. Later cuts that depend on that entry need to be undone first.
Which backup includes my photos?
Choose ZIP to include catalogue photos and history. JSON omits photos, and CSV is for spreadsheet metadata only.
How do I control diagnostics?
On iPhone, iPad and Android, open Settings and use Share diagnostics to control crash reporting, usage analytics and performance monitoring. The browser app does not send these reports. See the Privacy page for details.
Before you email
It helps to include your app version, device type, what you were trying to do, and what happened. Please leave out private fabric notes, purchase information and backup files unless they are needed and you choose to share them.
Need a hand?
Questions are always welcome. If you’re unsure where to start or something isn’t working, just send us an email.
support@weaverscabinet.com